Our primary method of domestic shipping is through UPS Ground. All orders received during regular business hours will be processed and shipped within 24 hours of submission. Flat rate and discount shipping will be applied at the time of order processing and may not be reflected at the time of order submission.
Orders using P.O. Box numbers or home addresses will be subject to verification prior to processing and shipping.
All orders submitted that cannot be verified as working, established industry professionals will not be fulfilled. We take great care in confirming that we are providing products to professionals only. If you are not currently affiliated with a professional studio, please do not place an order.
Orders placed outside of the 48 continuous states will require additional shipping and will be subject to adhere to local and international shipping laws. Several products that we offer cannot be shipped via air transport or are subject to import restrictions. Please consult with local customs law and regulation prior to placing orders. Orders placed without regard to these regulations will not be fulfilled.
For all other shipping questions or for alternative shipping methods, please call 800.775.6412 or contact us via email using our contact form.
Hours of Operation:
Monday - Thursday: 7:30am to 4:00pm PST
Friday: 7:30am to 1:30pm PST
Saturday - Sunday: Closed
We observe most national holidays and may be closed on those occasions as well. Please leave a detailed message for all inquiries made outside of our normal business hours.